النتائج (
الإنجليزية) 2:
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Previous research addressing this question has mainly focused on the undesirable consequences of crowdedness. When people feel their personal space has been invaded, they become motivated to protect themselves from potential threats (Lang and Bradley 2008; Tooby and Cosmides 1990). More generally, crowdedness can induce avoidance motivation (Cain and LeDoux 2008) and have a number of negative consequences. For example, it can narrow one’s construal level (Maeng and Tanner 2013) and decrease feelings of control (Hui and Bateson 1991). In a shopping environment, it can decrease consumer satisfaction (Eroglu, Machleit, and Barr 2005; Machleit, Eroglu, and Mantel 2000), shorten the time they spend shopping (Hui and Bateson 1991), and negatively affect their product evaluations (O’Guinn, Tanner, and Maeng 2015).
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